Frequently Asked Questions
Are you a real manufacturer?
Yes, we are a professional factory with over 16 years of experience in high-quality stainless steel products and wine storage solutions.
Can you manufacture products according to my design and size?
Absolutely. All our products are high-end customized. We specialize in wine cellars, cabinets, bar areas, and decorative screens tailored to your specific project needs.
Do you offer design and drawing services?
Yes, we have our own professional design team with rich experience in the stainless steel industry to help bring your project to life.
Can you provide samples?
Yes, we can provide samples based on your request. Please note that sample costs and courier fees apply, which can be credited back after order confirmation.
What is your standard lead time?
Normally, the production lead time is 15-20 days, depending on the complexity and quantity of your order.
What are the accepted payment terms?
We primarily accept TT (Telegraphic Transfer) or LC (Letter of Credit) for our transactions.