❓ Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a combination of industry and trade, which allows us to provide highly competitive prices while maintaining strict quality control.
Do you accept customized and OEM products?
Yes, we can produce items based on your specific drawings and requirements. Our strong design and development team ensures high-quality feedback for customized solutions.
Is there a quality inspection before loading?
Absolutely. All products undergo rigorous testing before packaging. Unqualified items are destroyed, and we fully support third-party inspections.
What is the typical lead time?
Usually, it takes 5-10 days if the goods are in stock, or 10-20 days if the goods need to be manufactured, depending on the order quantity.
What are your terms of payment?
We generally require a 30% deposit in advance with the balance settled before shipment. Other terms can be discussed upon request.
Can I request a sample?
Yes, we support sample services to ensure the product meets your quality expectations before placing a bulk order.
TKS Logistics
