❓ FAQ
Q1: Can I have a sample order for your products?
A: Yes, we welcome sample orders to test and check quality.
Q2: What about the lead time?
A: Sample needs 5-7 days, mass production time needs 25-30 days for larger order quantities.
Q3: Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available; the customer covers the freight cost.
Q4: How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea transportation, which takes 20-40 days. Airline and express options are available for samples.
Q5: Is it OK to print my logo on your product?
A: Yes. Please inform us formally before production and confirm the design based on our sample.
Q6: Do you offer a guarantee for the products?
A: Yes, we offer 1-3 years warranty for our products.
TKS Logistics
