Can I have a sample order for your products?
Yes, we welcome sample order to test and check quality.
What about the lead time?
Sample needs 5-7 days, mass production time needs 25-30 days for order quantities.
Do you have any MOQ limit?
Low MOQ, 1pc for sample checking is available, customer pays the freight cost.
How do you ship the goods and how long does it take to arrive?
We usually ship by sea transportation. It usually takes 20-40 days to arrive in different countries. Airline and express for sample are also optional.
Do you offer guarantee for the products?
Yes, we offer 1-3 years warranty to our products.
How to deal with the faulty?
Firstly, our products are produced in a strict quality control system and the defective rate will be less than 0.5%. Secondly, during the guarantee period, we will send new trolleys or repair defective batches based on the situation.
TKS Logistics
