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Frequently Asked Questions
Where is your factory located?
Our factory is located in China, approximately 1.5 hours from the major port, ensuring efficient shipping and logistics.
What is your standard delivery time?
We maintain sufficient production capacity and typically complete orders within 14 working days.
Are you a manufacturer or a trading company?
We are a professional factory with over 20 years of specialized production and export experience in the industry.
Do you provide OEM & ODM services?
Yes, we offer comprehensive customization for printing, color, size, and packaging to meet your specific requirements.
Can I request a sample of your products?
Yes, we provide samples free of charge. Generally, the courier or shipping costs are handled by the buyer's company.
Do you inspect finished products before shipping?
Yes, every step of the production process is strictly monitored, and a final inspection is conducted by our QC department before shipment.
TKS Logistics
